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Group Supervisor

Managerial / Supervisory

CM & Sons Food Products, Inc. (MERZCI Bread & Pastries)

Iloilo City, Iloilo
Posted on : April 02, 2019
Job ID : 310148

Details

CM & SONS FOOD PRODUCTS, INC. (MERZCI BREAD & PASTRIES)
 
We are currently in need of:
 
GROUP SUPERVISOR (ILOILO/KALIBO)
 
JOB DESCRIPTION:
  • Handles all sales, marketing, and operations activities of the assigned stores
  • Implements and enforces established daily operating procedures to ensure stores are clean, adequately stocked, organized, and well-kept based on standards
  • Reports and processes all employees and/or customer’s incidents or accidents following company procedure
  • Ensures that the quality, cleanliness, and food safety standards are followed and implemented
  • Creates a high performance culture in the store by setting clear expectations and targets, analyzing team performance, and giving appropriate feedback, including managing unsatisfactory performance
  • Actively monitors customer satisfaction and feedback systems to drive continuous improvement
  • Leads service by example and ensure highly visible and effective customer service management at all ties
  • Safe keeps the store cash resources and deposits store cash sales
  • Supervises monthly inventories, reconciles and reports any inventory variances
  • Prepares sales and inventory reports
  • Conducts regular operations check and recommends necessary repairs and/or additional procedures needed to ensure that the store and its equipment are in good condition
  • Ensures store team compliance with all policies and procedures
  • Takes part in manpower recruitment and hiring of branch personnel
JOB QUALIFICATIONS:
  • Candidate must possess at least a Bachelor’s/College degree, any field
  • At least 2 years of working experience specialized in Food/Beverage/Restaurant Service or equivalent
  • Supervisory experience is an advantage gained from the same industry
  • Excellent in customer service, people management and interpersonal skills
  • Analytical, has good problem solving skills, good conflict/feedback management
  • Proficient in MS Office applications
  • Candidate must be willing to travel (Iloilo/Kalibo areas)


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