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Delivery Customer Service Specialist

1 Year or less Experience

Suy Sing Commercial Corporation

With business certificates
Iloilo City, Iloilo
Posted on : January 19, 2017
Job ID : 219162

Details

SUY SING COMMERCIAL CORPORATION
 
Is currently looking for:
 
DELIVERY CUSTOMER SERVICE SPECIALIST
 
Responsibilities:
  • Monitors delivery trucks to ensure on time arrival to customer
  • Provide feedback and solution to customer complaints on late delivery, short packing, short delivery, wrong packing, case switching, wrong delivery and personnel attitude 
  • Inform sales if the trucker encountered problems with the customer, (wrong ship to address, no payment, nobody to receive, long receiving time etc.)
  • Constantly give suggestions and ideas on how to improve work processes and service to customers.
  • Assist truckers on problems like long receiving, cannot locate customer address, troubleshooting of ATM POS
  • Seeks feedbacks from customers regarding delivery service and personnel
Qualifications:
  • College graduate of any 4-year course
  • With or without work experience
  • Prior customer service or similar work experience is a plus
  • Resident of Iloilo City or nearby areas or willing to work in Iloilo City
  • Applicants should be willing to undergo 6-8 months training in Manila; allowance will be provided while training in Manila


Applications for this job are now closed.
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